Information summary on the laboratories decision to outsource, what to outsource and the methodology employed in arriving at the decision. The goal of this paper is to provide dental laboratory owners, upper level managers, supervisors and other interested parties with an understanding of the various aspects of outsourcing. Topics include: defining the term outsourcing, (a concept currently receiving extensive and growing amounts of attention throughout the Dental Laboratory Industry); a brief history of the topic; the current status of outsourcing, within dental technology; the Outsourcing process and the effectiveness of outsourcing in helping dental laboratory owners and managers achieve a more profitable laboratory operation.

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